Plans and Pricing
Choose the plan that's right for you. Straightforward pricing.
One-time creation fee + monthly administration fee · Cancel anytime, no strings attached · Supports both Claude and ChatGPT
SOLO
Individuals / freelancers / small businesses
+ one-time setup fee 2,900฿
Seats: 1
- 1 seat · 1 channel (Telegram or Discord)
- 4 Core Skills — Account · Calendar · Email · Documents
- Shared pool server
- Weekly Backup
- Support 48h (best-effort)
TEAM
Clinics / teams / multi-channel businesses
+ one-time setup fee 7,900฿
Seats: Up to 4
- Up to 4 seats · multiple channels (Telegram + Discord)
- Core Skills + Appointment/Queueing System
- Private server (dedicated) · Uptime 99.0% target
- Daily Backup
- 24h Support (priority queue)
ENTERPRISE
Organizations / multiple departments / chains
+ one-time setup fee 19,900+฿
Seats: 12 included (expandable to 16)
- Total of 12 seats (up to 16) · multiple channels + custom
- Core Skills + custom skills only for organizations
- Private Server 8GB · Uptime 99.5% target
- Daily Backup + retention 30 days + export
- 8-hour concierge support + dedicated account manager (included)
Prices include 7% VAT · setup fee charged once at onboarding (on line) · customers prepare their own subscriptions/LLM credits or let us take care of the credits · See Terms of Service
Pay per seat — flexible as your team changes
+ one-time setup fee ฿1,990 / seat
- Organizations with changing headcounts — add or remove seats as needed
- Teams that want to start small and scale gradually without jumping to a whole new plan
- A predictable per-person price that makes budgeting simple
Quantity discount (price/seat/month · incl VAT)
All prices include 7% VAT · One-time setup fee: ฿1,990 / seat · Full tax invoices with VAT breakdown available
Freedom to Choose Your AI
Choose any AI brain you want—no vendor lock-in
Save with the free credits included in our system, or unlock maximum performance with a Pro account you already have
Free monthly credits, powered by DeepSeek V4
Every plan includes enough free credits for everyday use throughout the month, powered by DeepSeek V4—a smart, capable model that can handle demanding tasks, not a cut-down version
Already have Claude / ChatGPT? Connect and use your own quota
If you already subscribe to Claude or ChatGPT, connect your account and use your existing quota right away. Get the full power of top-tier models without using your Malody credits
Note: Our Claude Subscription integration connects through a method that complies with the terms of serviceTechnical details: We run Claude through Claude Code (terminal/CLI) in interactive mode, with a harness process wrapping and controlling input/output—not by calling claude -p (non-interactive / print mode), which violates Anthropic's terms and incurs additional API fees. Our method therefore runs directly on your Claude Subscription at no extra cost securely and in full compliance
Service Level
SLAs per package
We only guarantee Malody's managed parts (Machine + AI Agent) · Third party services (LLM, Telegram, Discord, Server) as best-effort.
| Dimension | SOLO | TEAM ⭐ | ENTERPRISE |
|---|---|---|---|
| Uptime (Machine + AI Agent) | best-effort | 99.0% target | 99.5% target |
| onboard time | ≤ 5 business days | ≤ 3 business days | ≤ 2 business days |
| Initial response (S1 bot outage) | 48h | 24 h | 8h |
| Bot outage resolution | best-effort | the next business day. | ≤ 24 hours |
| Backup (config) | Weekly | daily | Daily + 30-day storage + export |
| System administrator | Total Queue | Queue priority | Dedicated account manager |
† ️ Malody is a fixed monthly membership service — no service credit/no retroactive bill reduction when uptime is off target. · uptime target above is a service target, not a contract tied to monetary compensation.
Support Package
You can choose an additional support level.
Every plan includes Basic support at no extra cost (including bot outage support). Upgrade to Priority or Concierge for more and faster how-to assistance.
Basic
- Help bot crash (S1/S2) according to package SLA
- how-to: self-serve (KB + community)
- Channels: KB · Community · ticket (Email/Discord)
Priority
- how-to total 2hrs/month
- + priority queue (Discord/Email)
- Respond to how-to questions within 48 hours
Concierge
- how-to total 5hrs/month (fair use)
- + LINE OA / phone + dedicated account manager
- Monthly Check-in call
Exceeding the how-to hour included in the plan is charged at 1,500/hr.
Addons
Tasks that charge more
Performance upgrade — more powerful server
Every plan already includes your own dedicated machine. This add-on upgrades it for greater performance when you have heavier workloads or more users.
- Add RAM / CPU to your server (for example 1 → 2 → 4 GB)
- Dedicated CPU — no shared vCPU with other customers
- Premium NVMe and more frequent backups
Still not sure which plan is right for you?
Talk to us for a free consultation and we'll help you find a plan that fits your job.
Free consultation on LINE →